Welcome to the Clavister Beta Program
Thank you for your interest in learning more about the Clavister Beta Program. The Clavister Beta Team would like to take this opportunity to give you a brief overview of the Clavister Beta Program and show you how to join the Clavister Beta Program.

Purpose of the Clavister Beta Program
The purpose of the Clavister Beta Program is to collect information pertaining to the performance, quality, stability, and functionality of new Clavister products before they are officially released. Beta Customers must agree to use pre-release products in a real world environment and report their findings back to Clavister. Beta Customers are intended to help complement the ongoing, internal testing performed at Clavister, and help us put together more solid, robust products that everyone can benefit from.

How the Beta Process Works
This outline example is a general guideline of how the Beta Process normally takes place:

Depending on the product being tested, the initial Beta Program Launch Period is used to invite and sign-up Beta Customers, and prepare them for the Beta Program Testing Period. Customers who want to participate in the Clavister Beta Program should fill out the Beta Program Registration form. Selected Beta Customers will receive their first beta build with documentation and are expected to begin testing immediately. Beta Customers will use the Clavister Beta Program forum (forums.clavister.com) to report issues in a timely manner so the Clavister Beta Team can prioritize for fixes in follow up beta releases. As issues are addressed, Beta Customers will be asked to verify fixes and eventually repeat the test cycle with a new beta release, which varies depending on the program. Once the established exit criteria has been met through bug report status, and final surveys, the product under test will then proceed into the final release stages prior to being declared General Availability (GA).

How to Apply
Clavister is continuously looking for Beta Customers covering several different Clavister products, and a broad spectra of different environments. Please complete the Beta Program Registration form. In return you will receive a Clavister Beta Program Agreement and a Non-Disclosure Agreement (NDA) that must be signed and returned to the Clavister Beta Team before your registration can be processed.

Note that you only need to apply once to become a Beta Customer and as such you are entitled to join all active Beta Programs launched by the Clavister Beta Team. There is no need to re-apply for each Clavister Beta Program.

Please keep in mind that we ask Beta Customers to have active Support contracts in good standing in order to participate in our Beta Programs.

Advantages of Participating in Clavister Beta Program
There are several benefits for actively participating in our Beta Program including:

•	The ability to use the product in your environment so that issues which affect you are understood and/or addressed before the final release (GA).
•	The opportunity to help shape the overall product or products from a long-term perspective.
•	Direct access to our Clavister Beta Program forum, as well as technical support from the Clavister Beta Team.
•	Prizes and/or significant discounts on products or software upgrades are available. These discounts are not awarded automatically, but reserved for Beta Customers that:
	º Commit resources to use the product(s) for a minimum of 10 hours/week per program. º Provide timely and accurate reports on issues that are found via our Clavister Beta Program forum. º Completion of all requested Beta Program surveys.

Clavister Beta Program Team will select a group of winners from all participating beta testers that comply with the above statements.

Contact Information
If you have any questions or concerns prior to filling out the Beta Program Registration form, or if you need additional information, please send an email directly to the Clavister Beta Team at [email protected].

Thank you again for your interest in the Clavister Beta Program. We look forward to being able to work with you in the future to create and release the best products possible.

- Clavister Beta Program Team